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Visual IVR
BLOG | How IVR Continues to be Relevant: Introducing VIVR

Interactive voice response (IVR) technology is constantly adapting to the industry’s needs. An example of such an adaptation is visual IVR (VIVR). This blog post will focus primarily on how VIVR provides customers with the opportunity to have their inbound calls to be seamlessly transitioned to a mobile or web-based system to be processed.

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