Established in 1994, Pronexus specializes in telephony, speech and database integration technologies. Our flagship product, Pronexus VBVoice™ Interactive Voice Response (IVR) software enables developing feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes.
Thousands of companies around the world use VBVoice in IVR applications that range from auto-attendants to automated payments, fax applications, notification, polls and surveys.
Part of our business model is to provide potential customers with the flexibility to choose between developing an IVR application in-house, leveraging Pronexus’ Professional Services or buying a turn-key IVR solution from a Pronexus partner that has integrated VBVoice into its solutions.
Our IVR application success stems from our alignment with market-leading technology partners such as Microsoft, Dialogic, LumenVox, Nuance, and MatrixIT. Our go-to-market strategy consists of building strong relationships and working closely with our channel partners to achieve joint business goals.
The Pronexus team includes some of the best IVR development consultants, technical support experts, IVR engineers, IVR developers and account managers in the industry. We pair VBVoice with complementary IVR support, IVR training and professional services and pride ourselves on providing excellent customer service.
Headquartered in Ottawa, Canada, Pronexus is privately held and profitable.