VisualConnect™ is a built-in VBVoice™ product. Existing IVR applications and applications traditionally built for voice interactions over the telephone can now be used over the web on smartphones. Pronexus is pleased that our architects continue to define and redefine interactive voice response (IVR) products by incorporating data channel development into our existing drag-and-drop, click and deploy model.

Now VBVoice can create both audio and visual menus for your end users’ smartphones or browsers. For example, no need for the end user to press “enter” when entering their information. To start developing a dual-channel application, simply indicate the number of data channels you would like to add to your existing voice channels and Pronexus takes care of the rest. No additional development effort building data-channel designated call flows is necessary; although beautifying options for dual channel optimization are provided.