VBVoice™ 11, an interactive voice response (IVR) platform that enables organizations to develop feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes. This fresh user experience is designed to facilitate a robust IVR development experience using a proven drag and drop IVR platform. With VBVoice 11’s built-in optimization features, it is easier than ever for users to deploy their IVR applications into premise or cloud environments.

VBVoice 11 updates include features such as:

New licensing model is automated.
Auto Updater checks periodically for new software versions, saving you time and effort.
Newest version of Announce allows you to select the input and output audio device of your choice.
SIP support for outbound proxies improves service quality.
Modularity has been redesigned for higher densities and improved stability.
New Runtime Manager functionality has been added to increase security and stability.

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What’s New?

The Highest Standard of IVR Software

Pronexus just released VBVoice™ 11, an interactive voice response (IVR) platform that enables organizations to develop feature-rich inbound and outbound IVR solutions that improve customer service and streamline internal processes. This intelligent platform is an intuitive development experience – allowing developers to build applications faster than ever

Preparing Your Organization for the Unexpected

VBVoice 11 can help you prepare for unexpected situations, like COVID-19. With this innovative IVR platform you will need little to no live agents and save significant operational costs, giving you more flexibility than ever, while also keeping your employees safe. VBVoice 11 is also capable of showing your organization's name and credentials; adding trust to each call. Rock solid stability and enhanced security features, means your organization will have one less thing to worry about during a crisis. Download VBVoice 11 today!

Latest Competitive Updates:

VBVoice offers key updates including but not limited to:

• New licencing model is automated.

• Auto Updater checks periodically for new software versions, saving you time and effort.

• Newest version of Announce allows you to select the input and output audio device of your choice.

• SIP support for outbound proxies improves service quality.

• Modularity has been redesigned for higher densities and improved stability.

• New Runtime Manager functionality has been added to increase security and stability.

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General Versioning Information

VBVoice 11 was tested and released using the following:

OS

Windows 8.1 Pro, Enterprise, 64-bit
Windows 2008 Server R2 (64-bit) with Service Pack 1
Windows Server 2012 Standard
Windows Server 2012 R2 Standard
Windows Server 2016 Standard
Windows Server 2019 Standard
Windows 10 Enterprise and Professional

IDEs

Visual Studio 2010 Service Pack 1 (Professional, Premium)
Visual Studio Professional 2013, Update 3
Visual Studio Community Edition 2013
Visual Studio Professional and Community Edition 2015
Visual Studio Professional, Enterprise and Community Edition 2017
Visual Studio Professional, Enterprise and Community Edition 2019

Dialogic Drivers

Windows 8.1 Pro, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows 10 Pro, Windows Server 2019 operating systems

- HMP 3.0 Service Update 525 for Windows 7, Server 2008, Server 2016, Windows 10

Note: Any other versions are not supported.

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IVR Announce

Build your own prompt library within your VBVoice-based IVR solution.

VBVoice 11