Talking Mobility Solutions for
Field Service Automation
Deploying in the Field: an End User Speaks Out
Matt Webster
Rotary Lift
Mike Byrnes Pronexus
Hear Rotary Lift’s experience
deploying speech technology to scale their service
business. Matt Webster, VP of Marketing, Rotary Lift,
discusses the rationale behind Rotary’s choice
and actual deployment of a speech-based service ticket
management system with Mike Byrnes, VP of Marketing & Business
Development, Pronexus.
Previous Podcasts:
The Architecture of a Successful Speech Solution
Albert Kooiman
Microsoft
Andrew Kozminski Pronexus
Mike Byrnes Pronexus
Andrew Kozminski,
CTO, Pronexus, and Albert Kooiman,
Group Product Manager, Microsoft
Unified Communications, discuss
how independent software vendors
can architect success by incorporating
speech in their solutions. The
conversation is moderated by Mike
Byrnes, VP Marketing & Business
Development, Pronexus.
Technology Maturity and Trends in Speech Deployments
Nancy Jamison
Jamison Consulting
Mike Byrnes Pronexus
Nancy Jamison, Principal Analyst,
Speech Technologies and Call Centers, Jamison Consulting
and editorial advisory board member for Speech
Technology Magazine speaks with Mike Byrnes, VP
of Marketing & Business Development about how
speech is changing how we work.
Overcoming Challenges in Field Service Automation with Speech
Khristen Chapin
Integrated Solutions
Mike Byrnes Pronexus
Khristen Chapin, Wireless & Mobility
Editor for Integrated Solutions, kicks off the podcast
series by discussing trends and challenges in field
service automation with Mike Byrnes.
